Neospin Casino Review

Neospin Casino is an online casino operating in New Zealand under a valid Curaçao gambling licence. Its owner, Hollycorn N.V., has a broad portfolio with dozens of casinos offering premium features, and you can expect to find the same at this casino.

For this Neospin Casino review, I meticulously tested this casino, played its games, qualified for its bonuses, and explored all the features offered on the website. Here, I report my findings and show you why this casino is a better option than all the other NZ casinos you’ll find reviewed on our website. Let’s get into the review!

How I Claimed Neospin’s Welcome Bonus

I must say that I’ve come to love welcome packages, so I’d like to see each casino offer them to encourage players at the start of their gambling journey. However, that was not available at Neospin Casino, where I found only a first deposit welcome bonus for newly registered users.

This welcome bonus offered a 100% match up to NZ$10,000 and 100 free spins without game restrictions. The qualifying deposit starts at NZ$45 and has no limitations regarding the payment method I can use to qualify for this offer. The maximum bonus amount is attractive, which I appreciated, as it provided a significant boost.

Did I Need a Bonus Code to Claim the Offer?

Yes, the Neospin Casino bonus code you should use to activate the first deposit bonus is NEO100. You’ll find this code in the bonus details, but you might also receive it over email after registering. That happened to me and made it easier to learn how to qualify for this offer.

Are Neospin’s Welcome Bonus Terms and Conditions Fair?

The T&Cs of the welcome bonus were fair, although the qualifying deposit was a bit high. I’ve seen many NZ casinos offer deposits starting from NZ$10, making it easier for users to qualify for bonuses.

Besides this, the bonus came with a 40x on the deposit, bonus cash, and free spins. While there is no expiry frame written in the bonus details, I learnt that the free spins are divided into five batches of 20 and activated on five consecutive days, so you’ll have at least that time to use the bonus cash as well. The most you can bet when playing with the bonus is only NZ$3, while the most you can win using the bonus spins is NZ$225.

Can I Qualify for a Neospin No Deposit Bonus?

Currently, you cannot qualify for any Neospin Casino no deposit bonus, as all offers require a specific deposit to activate. However, this can always change. This casino often updates its promo section, so I bet it will eventually release a Neospin Casino free chip no deposit bonus or one that gives you a batch of free spins for no previous investment.

Other Neospin Bonus Offers

Besides the welcome bonus, players can find other offers, including a reload, a cashback, a weekly deal, and tournaments. While this isn’t an extensive selection of offers, it’s a great place to start. Here’s what each of these Neospin offers includes:

• Pokies: The selection of online pokies is stellar, with separate sections for bonus buys, jackpot games, and crypto games. You can find hundreds of titles within each category with high RTPs and varying volatility. Some titles you should look into include Sweet Bonanza 1000, Hand of Midas 2, Bonanza Billion, Lucky Cat, Wild Cash, and others.
• Table Games: In the table games category, you can find many video tables with varying betting limits, accommodating bettors with all budgets. From 21 Burn Blackjack to American Roulette, Oasis Poker, card games, dice games, and other table games, you will discover many engaging titles from standout providers.
• Live Casino Games: The live dealer games in this lobby are streamed in real-time to ensure fairness for each player at the table. The croupiers are professional and lead engaging conversations, adding to your social experience. Some of the live dealer games I recommend include PowerUP Roulette, ONE Blackjack 1, Super 8 Baccarat, and Crazy Time.
• Crash Games: Even though this category is not packed, there are many engaging options if you are looking for easy gameplay and quick results. Titles like Plinko, Keno, Mines, and HiLo are available, along with various titles inspired by popular online pokies.
• Original Games: Original games are those casino games that are exclusive to a casino, and luckily for Neospin Casino players, there are many such titles in this lobby. You can try Chicken Road, Hamster Run, Meta Crash, and other options.

Software Providers

One of the downsides of the casino is that it doesn’t offer a complete list of game providers for players to review in the lobby. Instead, you need to open the search bar and then look into the list of available providers, which will reveal 129 names at present. Some of the standout providers in this lobby include KA Gaming, Pragmatic Play, Booming Games, BGaming, Play’n Go, Big Time Gaming, and Evolution Gaming.

Neospin’s Sportsbook Section

In addition to the Neospin Casino section, you can explore the sportsbook using the same Neospin Casino login information. As a dual platform, this bookie functions perfectly, with a selection of 34 sports available for bets at all times. It’s possible to make pre-match and live bets, both options with competitive odds. Besides traditional sports like tennis, soccer, basketball, and others, you can bet on esports, but not on virtual sports at this time.

My Experience Testing Neospin Casino on Mobile

Many players prefer playing their favourite casino games from a mobile device while on the go or lounging at home. That’s why I tested the Neospin Casino site using both iOS and Android devices to see whether it was fully optimised for mobile use. I was pleased to find that the site adjusted quite well, offering a stable but user-friendly interface with the same selection of games and bonuses as the desktop version.

The only downside to the offer is that there isn’t a Neospin Casino app available at the moment, but this may be made available at any time. For now, if you want to play from your mobile device, I recommend installing the website extension, which provides a smooth and enjoyable experience without requiring you to log in or confirm your preferences.

Payment Methods Available at Neospin Casino

Considering Neospin Casino is available in multiple countries, payment options vary between countries. Kiwis should consider themselves lucky, as the selection of methods is quite versatile for New Zealand and includes both fiat and cryptocurrencies.

Before sharing any personal or financial information with the casino, I recommend checking the cashier and reading the section of the T&Cs dedicated to payments. Here, you’ll find out all about the rules and limitations the casino has set, avoiding issues later on.

How I Deposited Into My Neospin Casino Account

There are 18 deposit methods for Kiwis to choose from, all available at the cashier upon registration. You should check their limits before choosing a method, but generally, the minimum deposit is NZ$30, and the max can vary between NZ$4,000 or more. All deposits are processed instantly, ensuring a seamless and efficient process. To deposit, you should:

1. Use your Neospin Casino login info to access your account.
2. Click the Deposit button in the top right corner.
3. Review the available deposit methods and their limits.
4. Choose your preferred method and input the deposit sum.
5. Make your deposit request!

Withdrawing Your Winnings from Neospin Casino

There are 12 different withdrawal methods, most of which are cryptocurrencies. While you can choose the one you want to use, you should know that the casino can pay withdrawals only to players with a verified profile. So, before you make a withdrawal request, complete the verification process. Note that the withdrawal time is between 0 and 48 hours for all payment methods. Then, you can make your withdrawal like this:

1. Log in to your Neospin Casino account.
2. Go to Account Settings, then Balance and Withdrawals.
3. Review the available withdrawal methods and limits.
4. Select your preferred method and enter the sum you want to withdraw.
5. Submit the request and wait for confirmation that it has been successfully processed.

My Experience Withdrawing Winnings at Neospin

I’ve been using Neospin Casino for a while, and I’ve made many withdrawals using varying methods. I found that the internal processing time was usually shorter than 48 hours, but I had to wait longer for the selected method to complete the transfer. I could withdraw between NZ$45 and NZ$6,000 per day using any available method, even crypto.

All Available Customer Support Channels at Neospin Casino

It’s essential for an online casino to offer at least a few customer support options, as this is the only point of contact that the player can have with the casino. When testing Neospin Casino, I found that the customer service team was available via email and 24/7 live chat. There was also a contact form I could use, but unfortunately, there was no phone support or FAQ section.

I tested the email support and received a detailed response within 24 hours, complete with screenshots and step-by-step explanations, which was more than adequate. When I tried contacting the team through live chat support, I found the conversation started with a chatbot. Despite being offered the option to connect with a regular or VIP manager, I received the same automated response for both selections. The process got tiresome quickly, so I decided to use email support instead and wait for my reply.

• Email: [email protected]
• Toll-Free Number / Helpline: N/A
• Live Chat: Yes, 24/7
• Others: Contact form

Trustworthiness of Neospin Casino

Neospin Casino is a trustworthy and fully licensed online casino that operates in New Zealand and many other countries. Its licensing and ownership information is available in the footer section even to unregistered players, while many other security features are also available for players to review as they wish.

Licence and Security – Is Neospin Casino Safe and Legit?

Neospin Casino is owned and operated by Hollycorn N.V., registration no. 144359, a company with a valid gambling licence from Curaçao. The CGCB registration number is OGL/2023/176/0095. Regarding other security measures that make this platform safe for Kiwis, I can mention SSL encryption, KYC checks, a mandatory verification process before the first withdrawal, secure payment methods, AML policies, and responsible gaming tools.

Some of the limits I could set on my profile were deposit, loss, wager, session limits, cool-off, and self-exclusion. To activate each one, I had to contact customer support through email. Alternatively, I could seek help from organisations like Gamblers Anonymous, GamCare, and Gambling Therapy, each one with its link available on the Neospin site.

My Final Rating for Neospin Casino

After a detailed and thoughtful review of Neospin Casino and all that this platform offers, my final rating is 4.8 out of 5. I definitely like where the platform is headed, and the only things missing for me at the moment are the app and phone support. Should the casino add those options in the future, I would raise my rating further and proudly deem it one of the best casinos for Kiwis.

Customer Reviews of Neospin Casino

I always want to see if my experience aligns with other casino players when testing a new platform, so I did the same for Neospin Casino. Looking into popular review platforms, I was positively surprised to find excellent feedback from most players. The ratings Neospin had received were:

• Trustpilot: 4.2 out of 5
• Casino Guru: 7.6 out of 10
• AskGamblers: 7.8 out of 10

On each platform, I found dozens of comments praising the casino with many kind words. Some comments highlighted the helpfulness of the customer support team, while others praised the impressive game selection. Overall, it’s clear that most players enjoyed their time at Neospin Casino, further showing that it is a platform worth exploring.

Did I Have Any Problems While Playing?

My time at Neospin Casino was entertaining, but the lack of demo versions for registered users may be a drawback. Considering that I don’t have extensive knowledge of all slots, roulette, or blackjack tables, I would have loved the option to test them in demo mode instead of investing real funds right away. But if I wanted to do this, I had to sign out, play the game, and then sign back in. Not too convenient, I have to say!

Do I Recommend Playing at Neospin Casino?

I recommend Neospin Casino to interested Kiwis, not only because its casino is packed with many amazing features, but also because it offers a fully functioning sportsbook with competitive odds. The casino lobby has so many games that you will never run out of options to test, while transactions are effortless and bonuses are generous. What more could a casino player ever want?!